Managing Conflict in the Workplace

At different times everyone has struggled with conflict in the workplace. This training will provide participants witht the tools they need to manage conflict more productively. 

 Resolving Workplace Conflict Training Objectives

Through this training presentation you will learn:

• What are some common mistakes that lead to workplace conflict?
• What are some best practices to minimize workplace conflict?
• Effective interpersonal communication skills
• Tone and clarity of communication
• Transparent communication from management
• Tips for effective and appropriate email communication
• Why is it important to address and resolve conflict?
• Unresolved conflict often results in loss of productivity and the creation of barriers to cooperation and collaboration.
• Good conflict resolution ability equals good employee retention.
• What are some best practices to resolve conflict in the workplace?

Preventing Workplace Conflict Training Objectives

Through this training presentation you will learn:

• How to prevent conflict through mindfulness
• How to cultivate emotional intelligence and why it’s important
• How to recognize generational differences that may cause conflict
• How to recognize and avoid when change creates conflict

This is a high-demand training. If you are unable to attend, please cancel your ticket so a waitlisted individual may take your place.

 Reasonable Accommodation: Please notify the FEB at (612) 713-7200 or email marianne_pagerit@ios.doi.gov if you have requested a reasonable accommodation from your agency.