2024 Ignite Conference

Sunday, Apr 14, 2024 at 7:00 AM to Thursday, Apr 18, 2024 at 8:00 AM EDT

1, Music Square West, Nashville, TN, 37203, United States

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Ignite Conference + Novus DR Certification Course - April 15th - 16th Partial Approval - $1,400.00

Taking place on April 15th and 16th, your certification course registration includes the Ignite 2024 evening social events on Sunday, April 14th and Tuesday, April 16th, plus the Ignite conference general sessions. Space is limited.

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Ignite Conference - Full Registration - Single Ticket Partial Approval - $1,400.00

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Ignite Conference - Group Registration - Discounted Partial Approval - $1,200.00

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2. Review and Proceed

Sunday, Apr 14, 2024 at 7:00 AM to Thursday, Apr 18, 2024 at 8:00 AM EDT

Virgin Hotels Nashville, 1, Nashville, TN, 37203, United States.

Ignite is TripSpark’s exciting signature event that brings together transportation professionals and industry leaders for the sharing of knowledge and best practices that help agencies deliver transit excellence to their customers.

Attendees will enjoy four days of education and training, plus the opportunity to:

  • Engage with industry leaders, innovators, and transit professionals.
  • Take home new connections, ideas, and insights.
  • Book 1:1 consultations with TripSpark transit experts.
  • Learn how to improve operations and move more customers with TripSpark solutions.

Register you and your team today! Or learn more about Ignite 2024.

Book your hotel room at the Virgin Hotel Nashville.

TripSpark Technologies

https://www.tripspark.com/ignite/

Contact the Organizer

Learn more aboutJennifer Moore Jennifer Moore
Jennifer Moore
Implementation Specialist
TripSpark

About Jennifer Moore

Implementation Specialist
TripSpark
Learn more aboutRobert DeSanti Robert DeSanti
Robert DeSanti
General Manager
TripSpark

About Robert DeSanti

General Manager
TripSpark
Learn more aboutMelody Floyd Melody Floyd
Melody Floyd
Account Executive
TripSpark

About Melody Floyd

Account Executive
TripSpark
Learn more aboutPat Dewis Pat Dewis
Pat Dewis
Director, Product Development
TripSpark

About Pat Dewis

Director, Product Development
TripSpark
Learn more aboutDebbie Mayfield Debbie Mayfield
Debbie Mayfield
Manager, Technical Delivery - Demand Response
TripSpark

About Debbie Mayfield

Manager, Technical Delivery - Demand Response
TripSpark
Learn more aboutBruno Morelli Bruno Morelli
Bruno Morelli
Associate Project Manager
TripSpark

About Bruno Morelli

Associate Project Manager
TripSpark
Learn more aboutElizabeth Matthews Elizabeth Matthews
Elizabeth Matthews
Deployment Specialist
TripSpark

About Elizabeth Matthews

Deployment Specialist
TripSpark
Learn more aboutTanya Brusse Tanya Brusse
Tanya Brusse
Director, Product Management
TripSpark

About Tanya Brusse

Director, Product Management
TripSpark
Learn more aboutChris Keuleman Chris Keuleman
Chris Keuleman
Director, Finance
TripSpark

About Chris Keuleman

Director, Finance
TripSpark
Learn more aboutCary McQuitty Cary McQuitty
Cary McQuitty
Director, Customer Services
TripSpark

About Cary McQuitty

Director, Customer Services
TripSpark
Learn more aboutLeanne Lynch Leanne Lynch
Leanne Lynch
VP, Sales and Marketing
TripSpark

About Leanne Lynch

VP, Sales and Marketing
TripSpark
Learn more aboutMark Hepburn Mark Hepburn
Mark Hepburn
Account Executive
TripSpark

About Mark Hepburn

Account Executive
TripSpark
Learn more aboutPaul Comfort Paul Comfort
Paul Comfort
SVP, Chief Customer Officer
Modaxo

About Paul Comfort

SVP, Chief Customer Officer
Modaxo
Learn more aboutTyler Gislason Tyler Gislason
Tyler Gislason
Team Lead and Solutions Consultant, Fixed Route
TripSpark

About Tyler Gislason

Team Lead and Solutions Consultant, Fixed Route
TripSpark
Learn more aboutDara Fadeyi Dara Fadeyi
Dara Fadeyi
Product Manager
TripSpark

About Dara Fadeyi

Product Manager
TripSpark
Learn more aboutGardner Cole Gardner Cole
Gardner Cole
Manager, Customer Care
TripSpark

About Gardner Cole

Manager, Customer Care
TripSpark
Learn more aboutRyan Smith Ryan Smith
Ryan Smith
Account Executive
TripSpark

About Ryan Smith

Account Executive
TripSpark
Learn more aboutRick Ennist Rick Ennist
Rick Ennist
Application Support Analyst
TripSpark

About Rick Ennist

Application Support Analyst
TripSpark
Learn more aboutTom Coogan Tom Coogan
Tom Coogan
VP, Professional Services
TripSpark

About Tom Coogan

VP, Professional Services
TripSpark
Learn more aboutBrendan Samis Brendan Samis
Brendan Samis
Sales Manager
TripSpark

About Brendan Samis

Sales Manager
TripSpark
Learn more aboutJesse Kafka Jesse Kafka
Jesse Kafka
Product Manager
TripSpark

About Jesse Kafka

Product Manager
TripSpark
Learn more aboutDan Pasowisty Dan Pasowisty
Dan Pasowisty
Sales Manager
TripSpark

About Dan Pasowisty

Sales Manager
TripSpark
Learn more aboutErik Madsen Erik Madsen
Erik Madsen
Product Manager
TripSpark

About Erik Madsen

Product Manager
TripSpark
Learn more aboutJoel Elam Joel Elam
Joel Elam
Team Lead - Transit
TripSpark

About Joel Elam

Team Lead - Transit
TripSpark

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Sessions on Apr 15, 2024

08:30 AM
General Session

Welcome to Ignite - Conference Kickoff

08:30 AM - 09:15 AMGreat I & II
    Leanne Lynch
    VP, Sales and MarketingTripSpark
    Robert DeSanti
    General ManagerTripSpark
    09:15 AM
    General Session

    Keynote: 5 Traits of a Transit Leader

    09:15 AM - 10:30 AMGreat I & II
      Paul Comfort
      SVP, Chief Customer OfficerModaxo
      09:15 AM
      Certification

      NovusDR Scheduling Certification

      09:15 AM - 05:05 PMManor III
        Joel Elam
        Team Lead - TransitTripSpark
        10:45 AM
        General Session

        Mobility-on-Demand - Delighting Every Stakeholder

        10:45 AM - 12:00 PMGreat I & II
          Erik Madsen
          Product ManagerTripSpark
          Dan Pasowisty
          Sales ManagerTripSpark
          12:00 PM
          Break

          Lunch

          12:00 PM - 01:00 PMPre-Function Space
          Break

          Paul Comfort Book Signing

          12:00 PM - 01:00 PMPre-Function Space
          01:00 PM
          Breakout Session

          Modernize Your Transit Operations Communication Systems with VOIP - Presented by Vontas

          01:00 PM - 01:50 PMGreat I & II
          Breakout Session

          Fixed Route: Latest Advances & Roadmap

          01:00 PM - 01:50 PMGreat III
            Jesse Kafka
            Product ManagerTripSpark
            Brendan Samis
            Sales ManagerTripSpark
            Breakout Session

            Professional Development: Project management, planning and onboarding new technologies

            01:00 PM - 01:50 PMManor I
              Tom Coogan
              VP, Professional ServicesTripSpark
              Breakout Session

              Operational Series: Health Check - Is my system due for a doctor's visit?

              01:00 PM - 01:50 PMManor II
                Rick Ennist
                Application Support AnalystTripSpark
                Ryan Smith
                Account ExecutiveTripSpark
                Gardner Cole
                Manager, Customer CareTripSpark
                02:00 PM
                Breakout Session

                Solution Center

                02:00 PM - 02:50 PMGreat I & II
                Breakout Session

                Rider Series: Engaging Your Ridership

                02:00 PM - 02:50 PMGreat III
                  Dan Pasowisty
                  Sales ManagerTripSpark
                  Dara Fadeyi
                  Product ManagerTripSpark
                  Breakout Session

                  Fixed Route Driver Series: In-vehicle Technology

                  02:00 PM - 02:50 PMManor I
                    Jesse Kafka
                    Product ManagerTripSpark
                    Ryan Smith
                    Account ExecutiveTripSpark
                    Tyler Gislason
                    Team Lead and Solutions Consultant, Fixed RouteTripSpark
                    Breakout Session

                    Operational Series: Managing Your Network

                    02:00 PM - 02:50 PMManor II
                      Jennifer Moore
                      Implementation SpecialistTripSpark
                      Mark Hepburn
                      Account ExecutiveTripSpark
                      03:15 PM
                      Breakout Session

                      Solution Center

                      03:15 PM - 04:05 PMGreat I & II
                      Breakout Session

                      Rider Series: Fixed Route Rider Facing Technology (All Platforms)

                      03:15 PM - 04:05 PMGreat III
                        Tyler Gislason
                        Team Lead and Solutions Consultant, Fixed RouteTripSpark
                        Breakout Session

                        Latest Advances & Roadmap Demand Response - The Evolution of Your Ideas

                        03:15 PM - 04:05 PMManor I
                          Dara Fadeyi
                          Product ManagerTripSpark
                          Mark Hepburn
                          Account ExecutiveTripSpark
                          Breakout Session

                          Maintenance Dollars – Maximizing Your TripSpark Investment

                          03:15 PM - 04:05 PMManor II
                            Gardner Cole
                            Manager, Customer CareTripSpark
                            Cary McQuitty
                            Director, Customer ServicesTripSpark
                            Chris Keuleman
                            Director, FinanceTripSpark
                            04:15 PM
                            Breakout Session

                            Solution Center, 1:1 Meetings with Sales or Customer Care, Networking

                            04:15 PM - 05:05 PMGreat I & II
                            Breakout Session

                            Solution Center, 1:1 Meetings with Sales or Customer Care, Networking

                            04:15 PM - 05:05 PMGreat III
                            Breakout Session

                            Solution Center, 1:1 Meetings with Sales or Customer Care, Networking

                            04:15 PM - 05:05 PMManor I
                            Breakout Session

                            Solution Center, 1:1 Meetings with Sales or Customer Care, Networking

                            04:15 PM - 05:05 PMManor II

                            Sessions on Apr 16, 2024

                            09:00 AM
                            General Session

                            Transit Unplugged

                            09:00 AM - 10:30 AMGreat I & II
                              Paul Comfort
                              SVP, Chief Customer OfficerModaxo
                              Tom Coogan
                              VP, Professional ServicesTripSpark
                              Leanne Lynch
                              VP, Sales and MarketingTripSpark
                              Tanya Brusse
                              Director, Product ManagementTripSpark
                              10:45 AM
                              General Session

                              A Day In The Life of Fixed Route

                              10:45 AM - 12:00 PMGreat I & II
                                Tyler Gislason
                                Team Lead and Solutions Consultant, Fixed RouteTripSpark
                                Elizabeth Matthews
                                Deployment SpecialistTripSpark
                                Bruno Morelli
                                Associate Project ManagerTripSpark
                                Debbie Mayfield
                                Manager, Technical Delivery - Demand ResponseTripSpark
                                10:45 AM
                                Certification

                                NovusDR Scheduling Certification

                                10:45 AM - 05:00 PMManor III
                                  Joel Elam
                                  Team Lead - TransitTripSpark
                                  12:00 PM
                                  Break

                                  Lunch

                                  12:00 PM - 01:00 PMPre-Function Space
                                  01:00 PM
                                  Breakout Session

                                  Solution Center 1:1, Meetings with Sales or Customer Care, Networking

                                  01:00 PM - 01:50 PMGreat I & II
                                  Breakout Session

                                  Routematch: Updates, Options & Opportunities

                                  01:00 PM - 01:50 PMGreat III
                                    Jesse Kafka
                                    Product ManagerTripSpark
                                    Dara Fadeyi
                                    Product ManagerTripSpark
                                    Tanya Brusse
                                    Director, Product ManagementTripSpark
                                    Pat Dewis
                                    Director, Product DevelopmentTripSpark
                                    Melody Floyd
                                    Account ExecutiveTripSpark
                                    Breakout Session

                                    Data Management Presented by: TransTrack

                                    01:00 PM - 01:50 PMManor I
                                    Breakout Session

                                    Professional Development: Coaching for Performance - Increasing Team Performance Through Coaching, Feedback and Accountability Conversations

                                    01:00 PM - 01:50 PMManor II
                                    02:00 PM
                                    Breakout Session

                                    Solution Center

                                    02:00 PM - 02:50 PMGreat I & II
                                    Breakout Session

                                    Demand Response Optimization

                                    02:00 PM - 02:50 PMGreat III
                                    Breakout Session

                                    Fixed Route: Best of Streets - Maximize Operations

                                    02:00 PM - 02:50 PMManor I
                                      Brendan Samis
                                      Sales ManagerTripSpark
                                      Tyler Gislason
                                      Team Lead and Solutions Consultant, Fixed RouteTripSpark
                                      Breakout Session

                                      Professional Development: Hot Trends in Microtransit and Mobility-on-Demand

                                      02:00 PM - 02:50 PMManor II
                                        Paul Comfort
                                        SVP, Chief Customer OfficerModaxo
                                        03:15 PM
                                        Breakout Session

                                        Solution Center

                                        03:15 PM - 04:05 PMGreat I & II
                                        Breakout Session

                                        Reporting & Analytics Advances and Roadmap - TransitMiner and More

                                        03:15 PM - 04:05 PMGreat III
                                          Dara Fadeyi
                                          Product ManagerTripSpark
                                          Melody Floyd
                                          Account ExecutiveTripSpark
                                          Breakout Session

                                          Operational Series: Managing Transit Modes - From ADA to Fixed Route to On-Demand -How your agency can manage all modes of transportation within Novus in tandem, while adding rider value and stability

                                          03:15 PM - 04:05 PMManor I
                                            Rick Ennist
                                            Application Support AnalystTripSpark
                                            Mark Hepburn
                                            Account ExecutiveTripSpark
                                            Breakout Session

                                            Professional Development: Under Pressure - Strategies for Building Resilience for Leaders, Managers and Their Teams

                                            03:15 PM - 04:05 PMManor II
                                            04:15 PM
                                            Breakout Session

                                            Solution Center 1:1 Meetings Networking

                                            04:15 PM - 05:00 PMGreat I & II
                                            Breakout Session

                                            IRMA 6 --> The Future of Passenger Counting - Presented by Iris

                                            04:15 PM - 05:00 PMGreat III
                                            Breakout Session

                                            Safety For the Entire Agency: How are YOU contributing to a Safety Culture - Presented by Trapeze

                                            04:15 PM - 05:00 PMManor I
                                            Breakout Session

                                            Operational Series: Fixed Route - Presented by Message Point Media

                                            04:15 PM - 05:00 PMManor II

                                            Sessions on Apr 17, 2024

                                            09:00 AM
                                            General Session

                                            A Day In The Life of Demand Response

                                            09:00 AM - 10:30 AMGreat I & II
                                              Joel Elam
                                              Team Lead - TransitTripSpark
                                              Erik Madsen
                                              Product ManagerTripSpark
                                              Dan Pasowisty
                                              Sales ManagerTripSpark
                                              Gardner Cole
                                              Manager, Customer CareTripSpark
                                              Dara Fadeyi
                                              Product ManagerTripSpark
                                              10:45 AM
                                              Breakout Session

                                              Deep Dive Novus - Join us to see the best tips and tricks in the business to optimize use of the Novus platform!

                                              10:45 AM - 12:00 PMGreat I & II
                                                Joel Elam
                                                Team Lead - TransitTripSpark
                                                Dan Pasowisty
                                                Sales ManagerTripSpark
                                                Gardner Cole
                                                Manager, Customer CareTripSpark
                                                Dara Fadeyi
                                                Product ManagerTripSpark
                                                Breakout Session

                                                Fixed Route Reporting and KPIs

                                                10:45 AM - 12:00 PMManor I
                                                  Tyler Gislason
                                                  Team Lead and Solutions Consultant, Fixed RouteTripSpark
                                                  Breakout Session

                                                  Professional Development: Increasing Operational Technology Adoption

                                                  10:45 AM - 12:00 PMManor II
                                                    Tom Coogan
                                                    VP, Professional ServicesTripSpark
                                                    12:00 PM
                                                    Break

                                                    Lunch

                                                    12:00 PM - 01:00 PMPre-Function Space
                                                    01:00 PM
                                                    Breakout Session

                                                    Solution Center

                                                    01:00 PM - 02:00 PMGreat I & II
                                                    Breakout Session

                                                    Customer Success Stories – Showcase & Best Practices

                                                    01:00 PM - 02:00 PMGreat III
                                                      Melody Floyd
                                                      Account ExecutiveTripSpark
                                                      Breakout Session

                                                      Operation Series: Dispatch & Driver - 1 Team 1 Goal

                                                      01:00 PM - 02:00 PMManor I
                                                        Mark Hepburn
                                                        Account ExecutiveTripSpark
                                                        Debbie Mayfield
                                                        Manager, Technical Delivery - Demand ResponseTripSpark
                                                        Breakout Session

                                                        Demand Response KPIs

                                                        01:00 PM - 02:00 PMManor II
                                                          Ryan Smith
                                                          Account ExecutiveTripSpark
                                                          Dara Fadeyi
                                                          Product ManagerTripSpark
                                                          Breakout Session

                                                          1:1 Meetings

                                                          01:00 PM - 02:00 PMManor III
                                                          02:00 PM
                                                          Breakout Session

                                                          Streets Deep Dive Demo

                                                          02:00 PM - 03:00 PMGreat I & II
                                                            Jesse Kafka
                                                            Product ManagerTripSpark
                                                            Brendan Samis
                                                            Sales ManagerTripSpark
                                                            Tyler Gislason
                                                            Team Lead and Solutions Consultant, Fixed RouteTripSpark
                                                            Breakout Session

                                                            Smooth Migrations – Best Practices & Learnings

                                                            02:00 PM - 03:00 PMGreat III
                                                              Tom Coogan
                                                              VP, Professional ServicesTripSpark
                                                              Melody Floyd
                                                              Account ExecutiveTripSpark
                                                              Breakout Session

                                                              1:1 Meetings

                                                              02:00 PM - 03:00 PMManor I
                                                              Breakout Session

                                                              1:1 Meetings

                                                              02:00 PM - 03:00 PMManor II
                                                              Breakout Session

                                                              1:1 Meetings

                                                              02:00 PM - 03:00 PMManor III
                                                              03:15 PM
                                                              General Session

                                                              Networking with the Stars - Sharing best practices on various transit topics.

                                                              03:15 PM - 04:15 PMGreat I & II

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