Virtual Event - ITIL®4 Discovery Day

Tuesday, May 18, 2021 at 12:00 PM to 2:00 PM EDT

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Tuesday, May 18, 2021 at 12:00 PM to 2:00 PM EDT

Join NetCom Learning trainer along with Managed Learning Services leader NetCom Learning for a complimentary interactive webinar on "ITIL®4 Discovery Day"

Businesses of all sizes worldwide strive to provide a better service and value to their customers, but this is possible only if a business has a well-organized IT infrastructure. ITIL® is one of the best and leading IT service management frameworks that are recognized globally. It helps IT practitioners, managers, and IT service providers deliver impactful and tech-powered services. With that said, ITIL4 is the latest iteration that brings in many noteworthy and beneficial changes.

We present to you NetCom Learning’s ITIL4 Discovery Day: a complimentary virtual training that is designed to introduce the essential components that organizations must consider while devising an Information Technology Service Management (ITSM) strategy using ITIL4. The ITIL4 Discovery Day will also help new-age organizations learn everything they need to know about ITIL4, from the foundational level to the expert level.

Date: 05/18/2021

Time: 12 P.M. Eastern Standard Time/ 9 A.M. Pacific Standard Time

REGISTER HERE: https://bit.ly/3t0i0g0

 

Agenda

  • Module 1: Introduction to Service and ITSM
    • Introduction to ITIL 4
    • Introduction to ITIL 4 modules
  • Module 2: Overview of ITIL 4 Foundation
    • Guidance for IT professionals who require an understanding of the ITIL 4
    • Framework and how to apply it
  • Module 3: Overview of ITIL Practices
    • ITIL 4 Publications
    • ITIL 4 Create Deliver & Support
    • ITIL 4 Drive Stakeholder Value
    • ITIL 4 High-velocity IT
    • ITIL 4 Direct, Plan and Improve
    • ITIL 4 Digital and IT Strategy

Jennifer Balsom

https://www.netcomlearning.com/?advid=1319

NetCom Learning provides a series of live and interactive free training webinars to get in-depth understanding of the emerging technologies. These webinars are a great opportunity to engage with our subject matter experts in order to enhance your knowledge and skillset in a virtual environment. Our wide range of webinars include technologies like Microsoft, Cisco, Adobe, AutoCAD, CompTIA and many more.

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