Virtual Best Ride: Customer Service and Passenger Assistance

Tuesday, Nov 9, 2021 at 9:00 AM to 1:00 PM PST

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Best Ride WITH Securement Training 4 hour class* Partial Approval - $65.00

*Please note that if you sign up for class that includes securement, after completing Step 1, the Virtual Best Ride, you will be directed to Step 2: taking online training through the National Rural Transportation Assistance Program (RTAP). Once completed, you will need to contact training@rideconnection.org to complete Step 3: A Securement Evaluation to demonstrate proficiency in mobility device securement.

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Best Ride without Securement - 4 Hour Course Partial Approval - $65.00

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Tuesday, Nov 9, 2021 at 9:00 AM to 1:00 PM PST

Virtual Best Ride: using Zoom meeting 

 

Virtual Best Ride includes Communication, Customer Service, Conflict Resolution, Understanding the Needs of your Riders, People First Language, Assisting Riders with Mobility Differences and the Americans with Disabilities Act. 

Virtual Best Ride offers two options:  With Securement and Without Securement, and is a 4 hour virtual class. 

Please note:   

To obtain a securement certification involves completing 3 steps.   

  1. Virtual Best Ride (step 1)  

  1. Upon completion of Best Ride, you will be sent information about how to complete online training.  

  • Online training is provided through the National Rural Transportation Assistance Program (RTAP)-(step 2).   

  1. Upon completion, email training@rideconnection.org to schedule a Ride Connection securement evaluation (step 3).   

  • This step is to determine proficiency in securing mobility devices.  If you are also in need of hands on practice and coaching, this can be scheduled at this time as well. 

Please contact training@rideconnection.org if you need securement training as soon as possible. 

Ride Connection Training

Ride Connection, Inc.

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