The Future of IT Service Management (ITSM) with ITIL® 4

Thursday, May 21, 2020 at 1:00 PM to 1:40 PM EST

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Thursday, May 21, 2020 at 1:00 PM to 1:40 PM EST

Join NetCom Learning trainer along with Managed Learning Services leader NetCom Learning for a complimentary interactive webinar on "The Future of IT Service Management (ITSM) with ITIL® 4"

If you are looking to start your IT Service Management (ITSM®) career journey, IT Infrastructure Library® (ITIL® 4) is the best way to start. ITIL® 4 will enable IT professionals to support their organization toward digital transformation and the development of top-notch digital services. Know how to successfully navigate the modern digital world and provide a holistic picture of IT enabled service delivery.

In this webinar, we will teach you how ITSM® with ITIL® 4 can serve a strategic capability to support organizational resilience, agility, and velocity

 

Date: 05/21/2020

Time: 1 P.M. Eastern Standard Time/ 10 A.M. Pacific Standard Time

REGISTER HERE: https://bit.ly/39aajJy

Agenda:

  • The 7 guiding principles of ITIL® 4
  • The 4 dimensions of service management
  • Best practices of general, service, and technical management
  • The strength of the service value chain
  • Q&A session with speaker

Jennifer Balsom

https://www.netcomlearning.com/?advid=1319

NetCom Learning provides a series of live and interactive free training webinars to get in-depth understanding of the emerging technologies. These webinars are a great opportunity to engage with our subject matter experts in order to enhance your knowledge and skillset in a virtual environment. Our wide range of webinars include technologies like Microsoft, Cisco, Adobe, AutoCAD, CompTIA and many more.

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