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Saturday, Jan 25, 2020 at 12:00 PM to 2:00 PM PST
Innovation Brew Works/CTTi, Bldg #220 B, Classroom A, 3650 W Temple ave, Pomona, CA, 91768, United States
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Innovation Brew Works/CTTi, Bldg #220 B, Classroom A, 3650 W Temple ave, Pomona, CA, 91768, United States.
A well-trained front of house staff with a great attitude and an exceptional knowledge about beer is the heart of brewery taprooms, brewpubs, and bars.
They can make first time customers become loyal and returning customers as well as lifetime fans to your brewery's brand.
Join us at Innovation Brew works at Cal Poly Pomona on Saturday, January 25th, from 12 pm - 2 pm with Shannon Lynnette, the Tasting Room Manager at Burning Beard Brewing in San Diego as she gives instruction to an extremely valuable class and workshop on "How to build and maintain an engaging Front of House Team."
The topics will cover:
-Communication
-Education
-Connection
-The Nitty Gritty; Day to Day maintenance
The talk will also have worksheets and activities to go along with the lecture to create a more interactive experience to help the participants gain the most out of the experience.
If you're a brewery owner or manage a team of beer tenders, this class will be exactly what you are looking for to help take your brewery and customer service to the next level!
http://ibrewworks.com/
Innovation Brew Works an award-winning brewery located at Cal Poly Pomona. Innovation Brew Works also serves as a learn-by-doing brewery laboratory for students. Follow us on Instagram @ibrewworks.
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