Dr. Thomas Lee is Chief Medical Officer for Press Ganey Associates, Inc. He is an internist and cardiologist, practices primary care at Brigham and Women’s Hospital in Boston, and is on the faculty of Harvard Medical School and the Harvard T.H. Chan School of Public Health, where he was promoted to Professor in 2004. Prior to assuming his role at Press Ganey, he was Network President for Partners Healthcare System, the integrated delivery system founded by Brigham and Women’s Hospital and Massachusetts General Hospital. He is a graduate of Harvard College, Cornell University Medical College, and Harvard School of Public Health. He trained in internal medicine and cardiology at Brigham and Women’s Hospital.
Dr. Lee is a member of the Boards of Directors of BlueCross Blue Shield of Massachusetts, and he is Chair of the Board for the Blue Cross Blue Shield of Massachusetts Foundation. He is a member of the Panel of Health Advisors of the Congressional Budget Office and the Editorial Board of The New England Journal of Medicine. He is the Editor in Chief of NEJM Catalyst.
He is the author of nine books including Chaos and Organization in Health Care (2009), Eugene Braunwald and the Rise of Modern Medicine (2013), An Epidemic of Empathy in Healthcare (2016), The Good Doctor (2020), Healthcare’s Path Forward (2023), and Social Capital in Healthcare (2025). He has published more than 500 articles in peer-reviewed publications and leading periodicals including The New England Journal of Medicine, Harvard Business Review, The New York Times, and The Wall Street Journal.
