Public Safety Telecommunicators (Dispatch) Training

CIT is a nationally recognized program that teaches law enforcement safe and effective approaches to handling crisis

incidents involving an individual with mental illness. This Public Safety Telecommunicator’s training is a CIT role specific training that will provide dispatchers with the knowledge and skills necessary to identify a mental health caller in crisis and to respond effectively.

Here are the learning objectives:

• To be able to identify a crisis caller
• To know how to respond and interact with persons who are in crisis
• To be able to properly dispatch a call involving  a person in crisis

Training: Public Safety Telecommunicators (Dispatch) Training

When: Thursday, November 5^th 2026

Location: Amy Levin Center
1165 N. Ridge Road Lorain, OH 44055

Time: 8am-4:30pm

Lunch provided

Host: Lorain County CIT and MHARS