Course Overview:
Anyone involved in the performance management or appraisal process can take this course. This could include: Directors, Managers, Team Leaders, HR Professionals. This training will help to develop the performance management skills of you.
Course Contents:
Expert training to improve Performance Management is often treated like a box ticking exercise, effective performance management is actually fundamental to achieving a successful future. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team.
The benefits of this course are profound:
-Improved organisational performance:– staff become aligned with company goals.
-Improved productivity:– performance is benchmarked to set challenging targets.
-Improves communication:– promoting open dialogue and building better relationships.
-Clear accountabilities:– a chance to recognise good performance while improving poor.
-Saves management time and reduces conflict:– making clear cost savings.
-Ensures efficiency and consistency in performance:– building team spirit.
-Clarifies expectation of employees:– provides a chance to establish future objectives.
-Defines career paths and promotes job satisfaction:– people feel cared about.
-Better employee retention and loyalty:– feedback is crucial for personal development.
The organisation that embraces effective performance management is creating a strategic advantage in the marketplace. This performance management training provides all the information and techniques you need to Manage the Performance
Course Topics:
The key aim of the performance management process is to develop the team to assist the organisation in achieving its objectives. The main content of this training are:
-What is Performance Management?
Developing an understanding of what Performance Management is and how we embed it into the culture of the organisation.
-The Performance Management Cycle
Showing that Performance Management is a cyclical process and demonstrating the requirements at each stage. Including the need for ongoing reviews.
The Key Skills of Performance Management, including:
-Objective Setting:– Ensuring that objectives are clearly defined, describe performance requirements and are SMART.
-Ability or Motivation?:– A simple tool to help assess the best approach to take to developing an individual.
-Adapting Your Leadership Style:– Applying the ability/motivation tool to a specific work based example.
-Feedback:– Identify what positive feedback is, and is not.
-Giving Difficult Feedback:– Providing some key tips on this topic.
-Judgemental or Behavioural Feedback?:– Ensuring that our feedback is on specific, observable actions rather than ‘feelings’.
-Performance Reviews:– Taking delegates through a six-stage process.
-Performance Reviews Practice:– An opportunity to put the skills to the test.
-Using the GROW Model to Joint Problem Solve:– Looking at the GROW framework from a Performance Management perspective and providing specific questions to aid the process. With practice.
-Managing Poor Performance:– Identifying which actions to take and when, with some key skills.
-Dealing with Poor Performance:– A defined process to use.
-Ten Ways to Improve Your Team Performance:– Tips for analysis and Review. How can we implement these in the workplace?
Course Feature:
At the end of this performance management training course you will be able to:
-Explain your role in managing the performance of your team
-Describe the key stages in the performance management process
-Use the performance management skills and techniques practice to create a development plan
-Develop techniques to address poor performance
-Review the challenges that face them within your specific team
-Follow an action plan of their key development points.
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Performance Management Skills.
