NERUG - 2025 Spring Annual Conference

Monday, Jun 2, 2025 at 7:00 PM to Wednesday, Jun 4, 2025 at 5:00 PM EDT

The Venue at Portwalk Place, 22, Portwalk Place, Portsmouth, NH, 03801, United States

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Early Bird for Members Only Partial Approval - $125.00

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Membership Only Attendee Partial Approval - $150.00

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Participating Sponsor Registration Partial Approval - Free

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Conference Planning Committee Partial Approval - $125.00

Conference Planning Committee

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Sapphire Level Sponsorship Partial Approval - $595.00

Sapphire level Sponsors will be in attendance on Tuesday and include a six-foot table with two chairs setup in Abner Room. Lunch included on Tuesday as well as a reception on Tuesday evening with drinks and light appetizers.

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JH Non Presenting Attendee Partial Approval - $140.00

JH Staff that is not presenting at the conference

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JH Presenter Partial Approval - Free

JH Presenters

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Additional Sponsor Attendee Partial Approval - $125.00

Additional Attendee ticket for a Gold, Silver or Sapphire level sponsor for those needing more than 2 attendees.

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Additional Attendee Partial Approval - Free

Additional Attendee spot for Vendor

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Monday, Jun 2, 2025 at 7:00 PM to Wednesday, Jun 4, 2025 at 5:00 PM EDT

The Venue at Portwalk Place, 22, Portsmouth, NH, 03801, United States.

Spring 2025 Annual JHA NorthEast Regional User Group meeting provides quality sessions for our Member Banks to hear about the latest updates and changes across a variety of JHA platforms and services.  Hear from Industry and Bank leaders on how they are leveraging the latest technology and processes to gain advantages in today's challenging economic and competitive environments.  Join round table conversations with your peer banks to share best practices and hear from various Jack Henry experts on hot topics!

Stop by the Vendor fair to speak with representatives from some of today's leading Vendor's supporting the Financial Industry and Banking space.  They will be showcasing the very latest in technology in their areas of expertise to help your institution enhance client and user experience, control costs and  mitigate risk and compliance concerns.

Finally, we have the ever popular conference wrap-up and give away session at the end of day 2.  Don't miss your chance to take home some great prizes!

Nerug Board

Please contact NerugBoard@Gmail.com with any questions.

Contact the Organizer

April Mobley
Knowledge Enablement
Jack Henry & Associates

About April Mobley

Knowledge Enablement
Jack Henry & Associates
Don Poulson
Appl Support Manager
Jack Henry & Associates

About Don Poulson

Appl Support Manager
Jack Henry & Associates
Michelle Driscoll
Compliance Manager
Jack Henry & Associates

About Michelle Driscoll

Compliance Manager
Jack Henry & Associates
Lauren Dzialo
Financial Crimes Sales Executive
Jack Henry & Associates

About Lauren Dzialo

Financial Crimes Sales Executive
Jack Henry & Associates
Seth Bennett
Financial Crimes Sales Executive
Jack Henry & Associates

About Seth Bennett

Financial Crimes Sales Executive
Jack Henry & Associates
Kelley Jordick
Sr. Manager Operations
Jack Henry & Associates

About Kelley Jordick

Sr. Manager Operations
Jack Henry & Associates
Mike Godfrey
JH
Jack Henry & Associates

About Mike Godfrey

JH
Jack Henry & Associates
Leroy Banks
Knowledge Enablement
Jack Henry & Associates

About Leroy Banks

Knowledge Enablement
Jack Henry & Associates
Rusty O'neal
Knowledge Enablement
Jack Henry & Associates

About Rusty O'neal

Knowledge Enablement
Jack Henry & Associates
Betty Lou Rush
Financial Crimes Sales Executive
Jack Henry & Associates

About Betty Lou Rush

Financial Crimes Sales Executive
Jack Henry & Associates
Dotty Jones
Client Services Consulting Solutions Architect
Jack Henry & Associates

About Dotty Jones

Client Services Consulting Solutions Architect
Jack Henry & Associates
Erin Choquette
Digital Experience Account Manager
Jack Henry & Associates

About Erin Choquette

Digital Experience Account Manager
Jack Henry & Associates
Shannon Street
Knowledge Enablement
Jack Henry & Associates

About Shannon Street

Knowledge Enablement
Jack Henry & Associates
Erin Meng
Knowledge Enablement
Jack Henry & Associates

About Erin Meng

Knowledge Enablement
Jack Henry & Associates
Ashley Hill
CPS Customer Relationship Manager
Jack Henry & Associates

About Ashley Hill

CPS Customer Relationship Manager
Jack Henry & Associates
Kevin Sligar
Sr. Director Banking Development
Jack Henry & Associates

About Kevin Sligar

Sr. Director Banking Development
Jack Henry & Associates
Pam McCall
CPS CRM-Advsry
Jack Henry & Associates

About Pam McCall

CPS CRM-Advsry
Jack Henry & Associates
Richard Dunklee
EWF Product Manager
Jack Henry & Associates

About Richard Dunklee

EWF Product Manager
Jack Henry & Associates
Tammy Humphrey
Senior Managing Director
Jack Henry & Associates

About Tammy Humphrey

Senior Managing Director
Jack Henry & Associates
Shawn Ward
Sr. Managing Director
Jack Henry & Associates

About Shawn Ward

Sr. Managing Director
Jack Henry & Associates
Kristi Giles
Technical Product Manager
Jack Henry & Associates

About Kristi Giles

Technical Product Manager
Jack Henry & Associates
Alison Bruce
Board Secretary
NERUG

About Alison Bruce

Board Secretary
NERUG
John England
Technical Product Manager
Jack Henry & Associates

About John England

Technical Product Manager
Jack Henry & Associates
Huma McGhee
Board Treasurer
NERUG

About Huma McGhee

Board Treasurer
NERUG
Kelley McGray
Board President
NERUG

About Kelley McGray

Board President
NERUG
Kim Cranston-Chin
Board Vice President
NERUG

About Kim Cranston-Chin

Board Vice President
NERUG

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Sessions on Jun 02, 2025

07:00 PM

NERUG Outing

07:00 PM - 09:00 PM110 Grill

Sessions on Jun 03, 2025

07:30 AM
Fowler Room

NERUG Business Meeting

07:30 AM - 07:55 AM
    Huma McGhee
    Board TreasurerNERUG
    Kelley McGray
    Board PresidentNERUG
    Kim Cranston-Chin
    Board Vice PresidentNERUG
    Alison Bruce
    Board SecretaryNERUG
    08:00 AM
    Fowler Room

    Sr. Management Update

    08:00 AM - 09:00 AM
      Tammy Humphrey
      Senior Managing DirectorJack Henry & Associates
      Kevin Sligar
      Sr. Director Banking DevelopmentJack Henry & Associates
      09:00 AM
      Fowler Room

      Bank & Client Impacts: Core Enhancement Roundtable

      09:00 AM - 10:15 AM
        John England
        Technical Product ManagerJack Henry & Associates
        Kristi Giles
        Technical Product ManagerJack Henry & Associates
        10:15 AM

        Coffee/Muffin Break

        10:15 AM - 10:30 AM
        10:30 AM
        Fowler Room

        Knowledge Enablement: Maximizing Efficiency through Synergy

        10:30 AM - 11:25 AM
          Erin Meng
          Knowledge EnablementJack Henry & Associates
          Linwood

          CPS Update & Hot Topics

          10:30 AM - 11:25 AM
            Pam McCall
            CPS CRM-AdvsryJack Henry & Associates
            Ashley Hill
            CPS Customer Relationship ManagerJack Henry & Associates
            11:30 AM
            Fowler Room

            Lunch and Gold Vendor Spotlight

            11:30 AM - 01:00 PM
            01:00 PM
            Fowler Room

            Deposit Roundtable - Bring your topics for discussion

            01:00 PM - 02:15 PM
              John England
              Technical Product ManagerJack Henry & Associates
              Linwood

              Loan: Mastering Escrow

              01:00 PM - 02:15 PM
                Kristi Giles
                Technical Product ManagerJack Henry & Associates
                April Mobley
                Knowledge EnablementJack Henry & Associates
                02:15 PM
                Fowler Room

                CIF Class (Custom)

                02:15 PM - 03:30 PM
                  Shannon Street
                  Knowledge EnablementJack Henry & Associates
                  03:30 PM
                  Fowler Room

                  Silver Spotlight

                  03:30 PM - 04:00 PM
                  04:00 PM

                  Gold & Silver Sponsor Reception

                  04:00 PM - 05:00 PM

                  Sessions on Jun 04, 2025

                  07:15 AM
                  Fowler Room

                  Continental Breakfast

                  07:15 AM - 08:00 AM
                  08:00 AM
                  Fowler Room

                  Tech Modernization: AI, Moov, Roadmaps

                  08:00 AM - 09:15 AM
                    Shawn Ward
                    Sr. Managing DirectorJack Henry & Associates
                    09:15 AM
                    Fowler Room

                    Digital Update

                    09:15 AM - 10:30 AM
                      Erin Choquette
                      Digital Experience Account ManagerJack Henry & Associates
                      Abner

                      Loan Roundtable - Bring your topics for discussion

                      09:15 AM - 10:30 AM
                        Kristi Giles
                        Technical Product ManagerJack Henry & Associates
                        Linwood

                        Client Services Update

                        09:15 AM - 10:30 AM
                          Don Poulson
                          Appl Support ManagerJack Henry & Associates
                          10:30 AM

                          Break

                          10:30 AM - 10:45 AM
                          10:45 AM
                          Fowler Room

                          Financial Crimes Defender Update

                          10:45 AM - 12:00 PM
                            Seth Bennett
                            Financial Crimes Sales ExecutiveJack Henry & Associates
                            Lauren Dzialo
                            Financial Crimes Sales ExecutiveJack Henry & Associates
                            Abner

                            Efficiencies and Automation Roundtable

                            10:45 AM - 12:00 PM
                              Kelley McGray
                              Board PresidentNERUG
                              Linwood

                              Teller & Workflow Crash Course

                              10:45 AM - 12:00 PM
                                Rusty O'neal
                                Knowledge EnablementJack Henry & Associates
                                Leroy Banks
                                Knowledge EnablementJack Henry & Associates
                                12:00 PM

                                Lunch

                                12:00 PM - 12:30 PM
                                12:30 PM
                                Fowler Room

                                JHA PayCenter

                                12:30 PM - 01:30 PM
                                  Mike Godfrey
                                  JHJack Henry & Associates
                                  Abner

                                  1071 Rountable

                                  12:30 PM - 01:30 PM
                                    Kristi Giles
                                    Technical Product ManagerJack Henry & Associates
                                    Linwood

                                    Teller Cleanup

                                    12:30 PM - 01:30 PM
                                      Rusty O'neal
                                      Knowledge EnablementJack Henry & Associates
                                      Leroy Banks
                                      Knowledge EnablementJack Henry & Associates
                                      01:35 PM
                                      Fowler Room

                                      How well do you know Silverlake?

                                      01:35 PM - 02:35 PM
                                        Shannon Street
                                        Knowledge EnablementJack Henry & Associates
                                        Linwood

                                        Synapsys Class (Custom)

                                        01:35 PM - 02:35 PM
                                          Kelley Jordick
                                          Sr. Manager OperationsJack Henry & Associates
                                          02:45 PM
                                          Fowler Room

                                          EWF Updates

                                          02:45 PM - 04:00 PM
                                            Richard Dunklee
                                            EWF Product ManagerJack Henry & Associates
                                            04:00 PM
                                            Fowler Room

                                            Wrap Up and Raffle

                                            04:00 PM - 04:15 PM