This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff
By the end of the training
Learning Outcomes:
- Understand the key principles of good people management
- Identify behaviours that build trust (and those that do the opposite)
- Learn how to motivate different people
- Explore tools for managing workloads and setting objectives collaboratively
- Explore assertive approaches in a range of situations
- Practise giving and receiving feedback
- Practise delegating effectively
- Practise managing performance, including addressing under-performance
Who: This course is designed for people who are new to a management role, and people who've been managing people for a while but have had no training. Please note this course is focused on managing paid staff members, not volunteers.
When and where: Online
Course 2: Monday 20 April and Tuesday 21 April 2026 (10:00–15:00)
Delivered by: NCVO
