In Person Best Ride: Customer Service and Passenger Assistance

Tuesday, Sep 5, 2023 at 9:00 AM to 5:00 PM PDT

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States

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Best Ride WITH Securement Partial Approval - $65.00

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Best Ride Only (No Securement) Partial Approval - $65.00

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Tuesday, Sep 5, 2023 at 9:00 AM to 5:00 PM PDT

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States.

 

This 4 to 8-hour course is designed to introduce and reinforce passenger assistance techniques in a community transportation setting.

Topics covered include:  Communication, Customer Service and Conflict Resolution; Understanding the Needs of Your Riders; Person First Perspective; Assisting Persons with Mobility Differences in a Variety of Scenarios, Americans with Disabilities Act, Hands on Wheelchair Securement Practice (for those taking Best Ride WITH Securement)

If you are not currently driving a ramp or lift equipped vehicle, you should register for a Best Ride Only ( No Securement) seat. These seats release early at 1:00 PM.

 

*NEMT drivers who have accessible vehicles as a driving option MUST take Best Ride WITH securement

 

Ride Connection Training

Ride Connection, Inc.

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