Course Overview:
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.
Learning Objectives:
Understand HR’s role as a vital contributor to your organization’s success
Discover strategies to attract and retain top talent
Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results
Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business
Analyze HR issues and develop action plans you can implement in your organization
See how HR and non-HR functions in every organization can create an effective, complementary work environment
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials.
Agenda:
Module One: A History of Human Resources
A Brief History
What is Human Resources Today?
Module Two: The Interview Process
The General Format
Types of Questions
Do's and Don'ts
Module Three: Employee Orientation
The Orientation Process
The Role of Management and the Role of Human Resources
Tips and Tricks
Module Four: Following Up with New Employees
Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later
Module Five: Workplace Safety
Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules
Module Six: Dealing with Harassment And Discrimination
Defining Harassment
Types of Workplace Discrimination
A Manager's Responsibility
An Employer's Responsibility
Module Seven: Workplace Violence
Defining Violence
A Manager's Responsibility
An Employer's Responsibility
Module Eight: Managing Employee Performance
Choosing the Time and Place For Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development
Module Nine: Disciplining Employees
Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up
Module Ten: Terminating Employees
Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in learning Human Resource Management Skills
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
