Creating Standards for Officer Communication De-Escalation & Non-Escalation
Interpersonal Management Program and Community Training
This program is about heightening public contact professionalism in law enforcement. Improved officer performance in this skill domain will strengthen community relations, increase investigative effectiveness, reduce complaints and lawsuits, minimize use of force, enhance officer and public safety, improve working relationships, reduce work-related stress and increase public trust.
Policing is under tremendous pressure to improve officer-citizen contact outcomes. From hiring to firing, focus on human relations and interpersonal communication is an important step forward and the start of a fix.
This one-day webinar suggests what we should require of ourselves, individually and organizationally, to promote interpersonal communication proficiencies, emotion and conflict management methods, and officer accountability - furthering all philosophies of community policing.
Seminar Fee
Registration is $250 per person. Send three people get fourth free. Credit card payments accepted online. If paying by check, make checks payable to Randy Means & Associates and Mail to 101 West 10th Street, Unit 307, Wilmington, DE 19801
Seminar Hours
Seminar begins at 9:00 AM each day and concludes at 4:30 PM. Each participant will receive their own link to join online and course materials will be emailed prior to the seminar.
Refund and Substitution Policy
We will gladly apply a registration fee to any of our future seminars or products. Substitutions can be made at any time.
