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Emotional Intelligence at Work: 1 Day Session in Phoenix, AZ

Multiple dates / times

Regus AZ, Phoenix - 24th and Camelback, 2375, East Camelback Road, Phoenix, AZ, 85016, United States

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Event Information

Multiple dates / times

Regus AZ, Phoenix - 24th and Camelback, 2375, Phoenix, AZ, 85016, United States.

Become a more empathetic leader—learn key emotional intelligence skills that enhance teamwork, trust, and workplace culture.

Group Discounts:

Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants

About the course:

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

The Emotional Intelligence course empowers you to understand, manage, and use emotions effectively — both personally and professionally. Through practical tools and reflective activities, you’ll develop self-awareness, empathy, motivation, and conflict resolution skills that enhance leadership, teamwork, and interpersonal communication.

Learning Objectives:

By the end of this course, you will:

  • Identify and manage your emotional responses effectively
  • Build deeper connections using empathy and active listening
  • Use EI to inspire and motivate yourself and others
  • Resolve conflicts constructively with emotional insight
  • Enhance your leadership and communication skills
  • Create a personal action plan for ongoing EI development

Target Audience:

Managers, team leaders, HR professionals, and individuals seeking personal growth.

Why is it the Right Fit for You?

This course is ideal for anyone seeking to accelerate personal and professional growth by mastering emotional intelligence. Through role-play, real scenarios, and self-awareness exercises, you’ll gain insights into emotional patterns and learn strategies to use emotions as leaders instead of letting them control outcomes. The lessons apply across industries, helping you improve teamwork, leadership, and customer relationships. You’ll leave not just with knowledge, but with actionable habits that promote success and well-being in everyday life.

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Want to enhance emotional intelligence in your team or organization?

We offer customizable in-house EI workshops designed to build stronger collaboration and leadership skills. Curious how emotional intelligence can transform team dynamics and productivity? Let us tailor a session to your organizational needs and culture.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Course Modules:

Module 1: Introduction to Emotional Intelligence

• What is emotional intelligence (EI)? • Importance of EI in personal and professional life • Overview of the five EI components • Activity

Module 2: Self-Awareness & Self-Management

• Identifying emotional triggers • Emotional self-regulation techniques • Building emotional resilience • Case Study

Module 3: Social Awareness & Empathy

• Understanding others’ emotions • Practicing active listening • Perspective-taking and compassion • Activity

Module 4: Motivation & Goal Alignment

• Intrinsic vs extrinsic motivation • Setting emotionally aligned goals • Overcoming barriers through self-motivation • Activity

Module 5: Relationship Management

• Navigating difficult conversations • Building rapport and trust • Developing interpersonal influence • Role Play

Module 6: Conflict Resolution & Collaboration

• Understanding conflict dynamics • EI-based conflict resolution strategies • Turning conflict into collaboration • Activity

Module 7: Workplace EI Application

• Applying EI in leadership and teams • Emotional climates and culture • Case-based learning and self-reflection • Activity

Module 8: EI Growth Plan

• Personal EI development roadmap • Tools for continuous improvement • Accountability and practice plan • Activity

Cancellation policy

Participants may request a cancellation and receive a refund if the cancellation request is submitted at least 7 days before the event date.

Cancellations made less than 7 days before the event will not be eligible for a refund.

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Frequently Asked Questions

1. Do I need prior experience in psychology or leadership to attend?
No, the course is accessible for all levels with interactive and practical content.
2. Is this course suitable for remote or hybrid teams?
Yes, the skills learned can help in both virtual and in-person communication.
3. Will there be role-playing or group activities?
Yes, interactive exercises are included to help practice EI skills.
5. Can this help improve my leadership effectiveness?
Absolutely. EI is a core skill for strong, empathetic, and influential leadership.
6. Do I need EI experience?
No—simple, real-world examples from meetings/promotions make it accessible for beginners.
7. Is emotional intelligence learnable?
Yes, EI can be developed with practice and awareness.
8. What tools or techniques will be shared?
Practical techniques for self-regulation, active listening, and conflict resolution.