**Event Description: Discount Code Issue in Live Online Payment**
We would like to bring to your attention an important issue that has been affecting some of our customers during the live online payment process. Our team has identified a technical glitch that prevents discount codes from being applied correctly at checkout, resulting in unexpected charges for select transactions. We understand how frustrating this can be and are committed to resolving the issue as swiftly as possible. This event will take place over the next few days as our IT department works diligently to diagnose and fix the problem. Our customer support team is on standby to assist any customers who experience difficulties during this process. If you're attempting to use a discount code and it’s not being recognized, we encourage you to reach out to our support team for immediate assistance. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure a seamless shopping experience. We are dedicated to maintaining the integrity of our promotions and ensuring that all customers receive the discounts intended. Updates will be provided regularly as we progress towards a resolution. Thank you for your patience and continued support as we strive to enhance your online shopping experience. Please stay tuned for further announcements regarding the issue and the restoration of our discount codes functionality.
