For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Schedule: Classes are scheduled from 8:30 to 4:30. There will be a 2-hour break from 11:30 to 1:30. You are expected to attend all 6 hours of class content and actively participate. If you have signed up for a virtual class, the expectation is that you will keep your camera on for the majority of the session. If you are unable to keep your camera on and need an accommodation, please indicate this on the registration form.
Please put this session on your calendar after registration. It will not happen automatically.
