Key Take Away:
This coaching skills training helps managers and supervisors develop their employee coaching skills, to help them address performance or behavior issues.
Overview:
This subject is often picked up “on the job,” as opposed to more formal training programs or workshops. It also helps managers and supervisors use “homework” (projects given to the employees to complete at work, to move the process forward). The speaker will discuss how to overcome objections from employees and how to prove ROI for the time and effort coaching requires.
Why Should You Attend:
Coaching skills are not well-developed in managers or supervisors, especially new ones. They often feel uncomfortable confronting poor performance or bad behavior. This session helps them to have these conversations, using a structured process and how to overcome excuses, denial, and rationalizations with employees.
Areas Covered In This Webinar:
The need for coaching skills.
How to have coaching conversations with employees.
How to use a structured process, “homework,” and follow-ups to coach.
Learning Objectives:
Coaching methods: in-person, over the phone, by e-mail
How to overcome coaching objections by employees.
How to prove success through coaching.
Who Will Benefit:
HR managers, Department Directors, Managers and Supervisors.
Level:
Intermediate
For more information, please visit : http://bit.ly/2pAJqfG
Email: support@atozcompliance.com
Toll Free: +1- 844-414-1400
Tel: +1-516-900-5509
Speakers Profile :
Steve Albrecht
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He provides consulting, threat assessments, site security surveys, corrective coaching, and training seminars in workplace violence prevention, school violence prevention, harassment prevention, workplace drug and alcohol awareness, team building, conflict resolution, high-risk customer service, and stress management.
In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, crime, and terrorism. He was featured in the 2009 BBC documentary “Going Postal.”
His 17 business and police books include Library Security; Tough Training Topics; Tactical Perfection for Street Cops; Patrol Cop; Added Value Negotiating; Service, Service, Service!; Fear and Violence on the Job; Streetwork; and Contact and Cover.
Dr. Albrecht holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is certified as a SHRM-CP and a Professional in Human Resources (PHR) by the Society for Human Resource Management (SHRM); a Certified Protection Professional (CPP) by the American Society for Industrial Security (ASIS); and a Board Certified Coach (BCC).
In 1999, Steve retired from the San Diego Police Department, where he had worked since 1984, both as a full-time officer and later as a reserve sergeant. He spent six years in the Domestic Violence Unit, where he handled over 1,500 cases.
He is the past San Diego Chapter President for the Association of Threat Assessment Professionals (ATAP). He holds the ATAP designation, “Certified Threat Manager."
