Best Ride: Customer Service and Passenger Assistance

Tuesday, Sep 10, 2019 at 9:00 AM to 5:00 PM PST

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States

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Best Ride WITH Securement Training- 8 Hour Course Partial Approval - $65.00

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Best Ride without Securement - 4 Hour Course * Partial Approval - $65.00

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Tuesday, Sep 10, 2019 at 9:00 AM to 5:00 PM PST

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States.

The Best Ride is deigned to cover techniques to assist passengers in a community transportation setting.

Both courses include:  Communication, Customer Service, Conflict Resolution, Understanding the Needs of your Riders, People First Language, Assisting Riders with Mobility Differences and the Americans with Disabilities Act.

Best Ride WITH Securement includes Hands-on Wheelchair Securement Training.  Securement only is not offered as a standalone course and the driver must complete both the classroom and in-vehicle securement practice in the same day.

*Best Ride without Securement is a 4 hour classroom course designed for drivers who are not operating a ramp or lift equipped vehicle.  Drivers who need the 8 hour course will need to register for Best Ride WITH Securement Training.

Ride Connection Training