Best Ride: Customer Service and Passenger Assistance

Monday, Nov 19, 2018 at 9:00 AM to 5:00 PM PST

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States

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Best Ride W/ Securement Partial Approval - $60.00

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Best Ride Only (No Securement) Partial Approval - $60.00

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Monday, Nov 19, 2018 at 9:00 AM to 5:00 PM PST

Ride Connection Glisan Offices, 9955 NE Glisan Street, Portland, OR, 97220, United States.

This 5-8-hour course is designed to introduce and reinforce passenger assistance techniques in a community transportation setting.

Topics covered include:  Communication, Customer Service and Conflict Resolution; Understanding the Needs of Your Riders; Person First Perspective; Assisting Persons with Mobility Differences in a Variety of Scenarios, Americans with Disabilities Act, Hands on Wheelchair Securement Practice

If you are not currently driving a ramp or lift equipped vehicle, you should register for a Best Ride Only seat. These seats are early release at 1:00 PM.

 

Ride Connection Training

Ride Connection, Inc.

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