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Friday, Nov 15, 2019 at 9:00 AM to 5:00 PM GST
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This is a test event for lovers of hot air balloons.
At Spektrix, our mission is to help the arts sector be more successful in ticketing, marketing and fundraising - and therefore more resilient. We do this by combining intuitive, cloud-based technology with an expert support team of consultants, helping over 400 clients in the UK, Ireland and North America grow their audiences and increase revenue. All this because we believe that arts and culture are fundamental to a high quality of life and the health of our communities.
This event is currently unable to accept new registrations
We open the day with a series of short, sharp and inspiring stories from arts leaders about how they are building and deepening resilience within their organisations. Liam Evans-Ford (Theatr Clwyd), Brenna Hobson (National Theatre of Scotland) and Millicent Jones (Royal Liverpool Philharmonic Orchestra) will share their thinking and learnings around the conference themes of Healthy Workplace, Cultivating Relationships and The Bottom Line and leave you enthused and ready to embrace the day.
Executive Director - Audiences and Development, Royal Liverpool Philharmonic
Executive Director, Theatr Clwyd
Executive Producer and Deputy Chief Executive, National Theatre of Scotland
How do we engage our teams to develop a positive, collaborative and empowered staff culture? From recruitment, to induction and through to ongoing training and development, Sheffield Theatres explore the benefits of cross departmental working and the impact of values-based organisational culture. With insight into our approach across sales, communications and fundraising teams we'll offer insight into the power of investing in your teams and enhancing your company culture.
Communications and Fundraising Director, Sheffield Theatres
Sales and Customer Care Manager, Sheffield Theatres
UK Managing Director, Spektrix
In this session we’ll explore how prioritising accessibility in your organisation can help you reach new audiences, improve working conditions for your staff and bring benefits to your wider audience base and how you can use Spektrix to help you achieve this; as a functional tool and also a consultative partner. We’ll look at how improving the experience of your existing and new access bookers helps your teams deliver a first class service and hear from industry experts on how we can all develop our approach to Access in the arts. Join us for a discussion on how to open these conversations up with your teams and advocate for accessibility to form part of your core objectives.
How can arts organisations develop an approach to philanthropy that resonates with younger customers? What specific factors do you need to consider in order to attract the next generation of donors and retain them in the long term? An expert panel will discuss donor psychology, the perspective and experience of a young arts philanthropist and how cultural organisations can turn today’s young ticket-buyers into tomorrow’s most valuable supporters.
University of Kent
Achates Philanthropy Ltd
Young Philanthropist
In a data-rich age it’s easy to get overwhelmed by masses of available figures and reports. In this sea of data, are you focusing on the metrics that really count, or being distracted by measures that aren’t crucial to examining and monitoring your organisation’s financial stability and the loyalty of your patrons? Beyond measuring ticket volume, revenue and capacity, there are a few simple metrics that are critical organisation-wide to understanding the reliance your organisation has on your patrons. How loyal are your patrons, really? Is loyalty growing in your organisation? Are their contributions to the bottom line across ticket buying, memberships, subscriptions and giving growing? TRG Arts will share six key metrics that your organisation should be measuring. We’ll share examples and insights from arts and cultural organisations of all genres and sizes who have used these metrics to inform decision-making, confirm organisational priorities, and as a result have generated increased revenue and improved patron loyalty.
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Friday, Nov 15, 2019 at 9:00 AM to 5:00 PM GST
