PROFESSIONAL STANDARDS AND GRIEVANCE COMMITTEE TRAINING
(3 CE Credit Hours)
The Grievance Committee receives ethics complaints and arbitration requests to determine if, taken as true on their face, a hearing is to be warranted. The Grievance Committee makes only such preliminary evaluation as is necessary to make these decisions. While the Grievance Committee has meetings, it does not hold hearings.
The Professional Standards Committee is broken down into Hearing Panels that are assigned to a particular ethics complaint or arbitration request that has been forwarded on from the Grievance Committee for a hearing. The function of the Hearing Panel is to conduct a full due process hearing with sworn testimony, witnesses, and evidence. If the function of the Grievance Committee is similar to that of a grand jury, the Professional Standards Committee is understood as similar to a court.
Training Members of the Grievance Committee, Professional Standards Committee and Board of Directors of a Board of REALTORS®
Instructor: Marcia Tabak, Esquire – Deputy General Counsel for the Florida Association of Realtors
Location: Directly behind Central Pasco Association of REALTORS® at 24824 SR 54, Lutz, FL
Date & Time: Thursday, March 30th, 2017 - 9:00 AM Registration: Class 9:30AM - 1:00 PM
Ethics in an Era of Litigation
· Litigation-Prone Era
· Alternatives—Self Control or Government Control;
· Self-Discipline or Discipline of Courts and Agencies
· Organizational Codes of Ethics — Strength and Vulnerabilities
· Code of Ethics of the National Association of REALTRORS®
· Standards of Practice as Interpretations of the Code of Ethics
Code of Ethics and Arbitration Manual: Publications of the National Association
· Code of Ethics and Arbitration Manual
· Purpose and Perspective
· Preface
· Introduction
· Case Interpretations of the Code of Ethics
· Purpose and Perspective
· Preface
· Professionalism in Real Estate Practice Preface
· Introduction
· An Assurance of Public Service Protection
· Objective Aspirations of the Preamble
The Grievance Committee and the Professional Standards Committee of a Board of REALTORS®
· Priority Assigned to Selection of Members of Board to Fill Existing Vacancies
· Method and Timing of Selection of Committee Members
· Training at Beginning of Year and on Continuing Basis
· Performance of Chairperson and Committee Members of the Grievance Committee or of the Professional Standards Committee
· Professional Standards Procedures of the Board
· Use of Legal Counsel
· Significance of Actions of the Professional Standards Committee
Ethics and Arbitration Hearings
· Separation of Ethics and Arbitration Hearings
· Priority of Arbitration vs. Ethics Hearings
· Use of Counsel in Hearing
· Fidelity to Due Process
· Outline of Procedure With Notice
· Chairperson’s Procedural Guide for Conduct of an Ethics or Arbitration Hearing
Role of the Board of Directors
· Fiduciary duties
· Appeals of dismissed ethics complaints and arbitration requests
· Appeals of ethics decisions
· Procedural review of arbitration hearing procedures
· Declaratory relief – ethics
· Judicial enforcement – arbitration
Adjournment (12:30 p.m.)