Daniel is a Senior Systems Analyst at APCO International, a global leader in public safety communications (aka, 9-1-1). APCO provides professional development, standards, and advocacy for more than 60,000 public safety communication officials, serving a membership of over 40,000. Before joining APCO, Daniel worked as a freelance graphic designer, gaining foundational experience in HTML and CSS.
In late 2008, Daniel was introduced to NetForum Enterprise as a Member Services Coordinator. Soon after, he transitioned to a new department as a Systems Coordinator in Knowledge Management, where he honed his skills in content management systems (CMS) and began working with SQL, using tools like SSMS for more in-depth troubleshooting and development. Over the years, Daniel became one of the go-to experts at APCO for resolving complex issues and brainstorming new features, contributing significantly to the organization’s training, maintenance, and customization of Netforum and connected systems.