{"id":2631,"date":"2019-11-14T21:52:27","date_gmt":"2019-11-14T11:52:27","guid":{"rendered":"https:\/\/www.eventzilla.net\/blog\/?p=2631"},"modified":"2026-01-24T23:50:28","modified_gmt":"2026-01-25T05:50:28","slug":"6-tips-for-hiring-staff-for-your-next-event","status":"publish","type":"post","link":"https:\/\/www.eventzilla.net\/ca\/blog\/industry-news\/6-tips-for-hiring-staff-for-your-next-event\/","title":{"rendered":"6 Tips for Hiring Staff for Your Next Event"},"content":{"rendered":"\n<p>Events don\u2019t just happen. They can be complicated and take a substantial amount of planning and execution. As an event planner, you have at least some control over the planning of your event. But even if you plan an outstanding event, using unqualified or unprepared staff at your event can lead to disaster. You may be tempted to just turn over the task of hiring staff to an outside temp firm. That is a valid tactic for busy event planners. But before you do that, make sure you have and can communicate a clear strategy for what you need. Just as you would not leave <a href=\"https:\/\/www.eventzilla.net\/us\/features\">building your event agenda<\/a> to chance, don\u2019t leave your HR strategy to chance either. Here are 6 tips for building a smart hiring strategy for event staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>First Create a Strategy <\/strong><\/h2>\n\n\n\n<p>As soon as you feel like you have a good handle on the event\nagenda, bring your team together to discuss how many people will be needed to\ncreate a flawless event. Who are these people and what will they need to do?\nMake a complete list of roles and responsibilities. Think strategically about\nany specialized roles that will need a certain type of person. This could be\nentertainers, bartenders, audio-visual experts or sign language interpreters.\nPut yourself in your guests\u2019 shoes and create a plan that makes their\nexperience positive. Be generous in your planning for coverage at this point.\nIf you think you should have ten people at the check-in table to avoid\nbottlenecks, put that in your plan. You can always pare down later if you need\nto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Know Your Budget and Be Creative If You Need to Be<\/strong><\/h2>\n\n\n\n<p>Salaries can eat up a tremendous amount of your budget. Make sure you know just how much you have to spend. Keeping your financial goals in mind, establish a breakeven point and don\u2019t go over it. Include benefits and perks for employees and fees from hiring partners in your budget assessment. If you need to tighten your belt, think creatively about how you could leverage other groups to perform some of the roles you need. One option is to engage a local university to ask for volunteer help from students in exchange for course credit. Or offer free event tickets to a local Young Professionals group in exchange for some help at set-up or check-in.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Understand Any Regulations<\/strong><\/h2>\n\n\n\n<p>Most likely you are hiring temporary employees who are\ntypically not eligible for medical insurance and other required benefits. That\ndoesn\u2019t mean you could offer benefits or perks, you just don\u2019t have to. If you hire\ntemporary workers through a staffing agency, the agency will pay benefits. You\ncould also hire employees as independent contractors. If you hire these types\nof employees, you do not pay employment taxes or withhold taxes from the\nindependent contractor. There are also most likely union regulations you will\nneed to follow. Consult your lawyer and hiring partners before deciding on the\nbest hiring strategy for your event.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Write Complete Job Descriptions and Requirements<\/strong><\/h2>\n\n\n\n<p>For every role, you need to hire, create a comprehensive job description that accurately describes your expectations for this staff member, as well as any experience you require. This job description should also include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wage information<\/li>\n\n\n\n<li>any benefits provided (meals, transportation,\nuniforms)<\/li>\n\n\n\n<li>the dates you will need the staff member<br>\na tentative work schedule.<\/li>\n<\/ul>\n\n\n\n<p>The more detail you provide at the beginning, the easier the\nhiring process will be. Expectations are clear.<\/p>\n\n\n\n<p>Here\u2019s an example.<\/p>\n\n\n\n<p>XYZ Conference Event Check-In\/Customer Service Staff Member<\/p>\n\n\n\n<p>We are looking for ten highly organized candidates with\nexcellent interpersonal skills for the position of Event Check-In\/Customer\nService. These staff members are responsible for working under the supervisor\nof an Event Coordinator welcoming and checking in attendees, answering\nquestions and providing directions, offering customer service to guests, among\nother duties.<\/p>\n\n\n\n<p>Staff needs to constantly be on their feet and moving, requiring physical stamina and high energy levels. One year of customer service experience and familiarity with internet-based CRM and ticket sales sites such as <a href=\"https:\/\/www.eventzilla.net\/us\/home\">Eventzilla<\/a> are required.<\/p>\n\n\n\n<p>These staff members will earn $15 per hour and be required\nto work from October 1 through October 5. Lunch and parking will be provided to\neach staff member. The tentative schedule will be provided on July 31.<\/p>\n\n\n\n<p><em>Event Staff Responsibilities<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Working under the instructions of an Event\nCoordinator<\/li>\n\n\n\n<li>Using a PC, copy machines, and printers as well\nas a web-based database and Microsoft Suite software<\/li>\n\n\n\n<li>Ensuring the check-in area is clean and\norganized<\/li>\n\n\n\n<li>Ensuring excellent levels of customer service,\nproviding correct and helpful information to guests<\/li>\n\n\n\n<li>Assuming the role of checking in and welcoming\nguests<\/li>\n\n\n\n<li>Staying informed as to event schedule and venue\nchanges in order to communicate clearly to attendees<\/li>\n<\/ul>\n\n\n\n<p><em>Event Staff Requirements:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1 year of customer service experience<\/li>\n\n\n\n<li>Familiarity with web-based CRM and ticket sales sites and Microsoft Suite software<\/li>\n\n\n\n<li>Outstanding organizational skills<\/li>\n\n\n\n<li>Diligence and attention to detail<\/li>\n\n\n\n<li>Exceptional interpersonal skills<\/li>\n\n\n\n<li>Excellent verbal communication<\/li>\n\n\n\n<li>Physical stamina and high energy levels<\/li>\n\n\n\n<li>Good problem-solving skills<\/li>\n\n\n\n<li>Ability to perform under stress<\/li>\n\n\n\n<li>Excellent multitasking ability<\/li>\n\n\n\n<li>Conflict management skill<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Decide on a Hiring Firm Early <\/strong><\/h2>\n\n\n\n<p>You may think that you and your team can handle the hiring of your staff on your own. If so, that\u2019s great! Just be aware of how much work it is. You should start the hiring process at least four months before your event. You will need to time to find viable applicants, interview them, do the necessary background checks and drug tests, and then make offers and set schedules. With everything else, you are doing in order to plan your event that is a lot. A temporary firm does this type of hiring every day and already has a stable of folks vetted, ready, and willing to work. If you can afford it, it might be a less stressful way to go.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Kick-Off Meeting<\/strong><\/h2>\n\n\n\n<p>In order to ensure good teamwork and an easy start to your\nevent, it is a best practice to gather all staff members together before the\nevent for a kick-off meeting. It\u2019s an opportunity for each team member to get\nto know each other and for you to get to know them. Use this time to tell your\nevent story and turn these staff members into brand evangelists. Encourage and\nempower them to make decisions that are beneficial for your guests during the\nevent. Create a sense of team so that they feel they can lean on each other and\nyou during the stress of the event. This meeting can be crucial to your\nsuccess. With the best team by your side, your event will be set up to succeed.\nYour staff is a reflection of you and your <a href=\"https:\/\/www.eventzilla.net\/event-marketing-tips\/how-to-discover-your-event-brand\/\">event\nbrand<\/a>. Make sure you choose them well.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Events don\u2019t just happen. They can be complicated and take a substantial amount of planning and execution. As an event planner, you have at least some control over the planning of your event. But even if you plan an outstanding event, using unqualified or unprepared staff at your event can lead to disaster. You may [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":2632,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[257],"tags":[329,379,569,570],"class_list":["post-2631","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-event-management","tag-hiring-for-events","tag-event-staffs","tag-hiring-staffs-for-events"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 Tips for Hiring Staff for Your Next Event - Eventzilla<\/title>\n<meta name=\"description\" content=\"Build a smart hiring strategy for event staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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