Frequently asked questions
How much does it cost to sell tickets in Eventzilla?
Eventzilla is FREE if you event is free for your attendees. For paid events, Eventzilla charges $1 USD flat fee per attendee. The fee is paid by event attendees unless event organizers want to pay themselves.
What type of payment methods supported by Eventzilla?
Eventzilla support VISA, Master Card, AMEX, PayPal, Check & Cash
Do attendees require a PayPal account to pay for the tickets?
No. Attendees can pay using any Credit Card supported by PayPal. Paypal supports Mastercard, VISA and American Express. Attendees can also pay using Check or Cash.
How does Eventzilla collect the convenience fee for paid events?
Whether your attendees pay the fee or you(event organizer) - our convenience fee is automatically deducted from all payments made to your PayPal account at the time of payment. No invoices, No reminders, or late fees with us. For registrations sale at the venue or phone -
Can I collect payments offline for my events?
Yes. Eventzilla allows you to seamlessly offer online and offline payment options for your events. For check payments, you can confirm & confirm the registration once you receive the check from your attendee.
Are there any extra fees for accepting online payments?
PayPal is used for all payment processing. PayPal have their own payment fees that depend on your monthly transaction volume and account type. You can see a breakdown of the fees on their website.
Is there a discount for large events?
Yes- send a note to the sales team and we will get back to you to discuss a custom proposal.
Need More Information?
If you have additional questions about our software, or would like to see a demo, please contact us. Our Sales Team will ensure all your questions are thoroughly answered and that you have an understanding of the depth of our solutions. Contact a representative